Practical Guide

Your accreditation badge (Festival, Marché or Press) gives you access to the Festival zone and to the screenings (Official Selection, parallel events and/or Marché du Film depending on your accreditation category). Badges are nominative, non-transferable and must be worn so as to be visible in order to facilitate ID checks. In the event of loss or theft, please contact the late accreditation office.

Opening hours

Beyond the Palais des Festivals and the Riviera, the Festival Zone stretches from the International Village Pantiero to the International Village Riviera up to the Cinéma de la Plage. The Festival zone is accessible for accreditation badge-holders via all entrances from Tuesday 14 May to Saturday 25 May. The Marché du Film is open from Tuesday 14 May to Thursday 23 May.


Main Entrance : accessible to all accreditation badge-holders from 9:00 am to 12:30 am

  • from 8.15 am for screenings scheduled at the Palais before 9:00 am (door on the right).

Mediterranean Entrance: accessible to accreditation badge-holders from 8:30 am to 12:30 am.

Jetée Albert-Edouard Entrance: accessible to accreditation badge-holders from 9:00 am to 6:30 pm.

Riviera Entrance (from the 14th to the 23rd of May)

  • from 9:00 am to 6:30 pm for Festival and Press badge-holders
  • from 8:00 am to 9:00 pm for exhibitors
  • from 9:00 am to 10:45 pm for Marché badge-holders (After 6.30pm, the Marché badges can access the screening rooms)

Village International (Pantiero and Riviera)

  • from 8:00 am to 8:00 pm for Pavillon exhibitors (from 8:00 am to 4:00 pm on 25 May)
  • from 9:00 am to 6:30 pm for Professional badge-holders (from 9:00 am to 4:00 pm on the 25 May)
Access to accreditation area

Location: Palais, Level -1, between the tourist office and the main entrance to the Palais.

Opening hours: 13-15 May 2019 from 8:00 am to 8:00 pm, then 16-24 May (23 May for Marché du Film) from 9:00 am to 6:00 pm for Festival and Marché du Film accreditations.

NB: Reception area for late accreditations, Marché du Film and Festival: 13-24 May, 9:00 am to 6:00 pm.

  • Festival Manager: Fabrice Allard / +33 (0)4 92 99 80 57
  • Marché du Film Manager: José Cepeda / +33 (0)4 92 99 80 12
  • Press Office: +33(0)4 92 99 81 09
  • Audiovisual and photographic press unit & Web Media Audio: +33(0)4 92 99 83 52

Picking up your badge

In the "accreditation" zone, a number of assistants are on hand to guide you.

On presentation of your accreditation confirmation and ID, you will be given your badge
You will also be given a welcome pack. Please read it carefully and keep it: it also contains information on the ticketing system and access to various Selection screenings
If you lose this document, you may obtain a duplicate from the late accreditation office.


Picking up your bag

You can pick up your Festival or Marché du Film bag at the counters facing the accreditation area on presentation of your badge.
Depending on your level of accreditation, your bag will contain the official publications of the Festival or the Marché du Film.

Useful information
Info Points

Directions and information about the Festival and the Marché are available at Info Points signaled by a yellow “I”. These Info Points are located:

Inside the Palais:

Level -1: Central aisle and Atrium, Accreditations Hall
Level 0: Hall Méditerranée
Level 3: Rue Intérieure

At the Riviera:

Main entrance facing the sea, Aisle A




Luggage Cloakroom

Barrière Bistingo (near the Casino Croisette)
Reserved for Festival-goers
12 - 22 May: 7:30am - 8pm
23 - 25 May: 7:30am - 7pm


Lost Property

Location: Gare Maritime
Opening hours: from 9:00 am to 1:00 pm and from 2:00 pm to 6:00 pm
Tel. +33 (0)4 92 98 72 24


Emergency Services

Ambulance - T: 15 | Fire brigade - T: 18 | Police - T: 17
Fire station - T: +33 (04) 92 99 84 04
Internal emergency number in the Palais des Festival, from any telephone in the Palais - T: 84 84


Accident, emergency, fire, suspect packages: T: +33 (0)4 92 99 84 84


Abuse and aggression:
Whether you are victim or a witness, talk to us or ask for help at the Festival so that we can inform you of the first steps to take. T: +33(4) 92 99 80 09




Hotelkeepers Union

In the event of a dispute with a hotel in Cannes, you can contact:

Tel. +33 (0)4 93 39 15 42

Opening hours Monday to Friday:
from 9:30 am to 12:00pm
from 2pm to 5:30 pm



Express courier service for parcels and documents. Entrance Level - 1. 



Security checks are in operation at the entrances to the Palais and the Riviera in application of the French Vigipirate plan. We appreciate your cooperation with these measures to ensure the safety of all, and ask you to take into account the possible delays that may result in getting from place to place.
Please notify the presence of any suspicious package by calling: +33(0)4 92 99 84 84


Security advice

Security checks are in operation out at all entrances to the Palais and Riviera as part of the Vigipirate plan in place across France. We appreciate your cooperation with these measures, which are designed to ensure the safety of all our visitors. Due to the likely delays caused by these checks, please allow for extra time when moving from place to place, and take note of the recommendations below.





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Festival de Cannes on its dedicated event website

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