Practical Guide

Your accreditation badge (Festival, Marché, Press, Cinephiles or Three Days in Cannes) gives you access to the Festival zone and to the screenings (Official Selection, parallel events and/or Marché du Film) depending on your accreditation category. Badges are nominative, non-transferable and must be worn so as to be visible in order to facilitate ID checks. In the event of loss or theft, please contact the late accreditation office.

Opening hours

Beyond the Palais des Festivals and the Riviera, the Festival Zone stretches from the International Village Pantiero to the International Village Riviera up to the Cinéma de la Plage. The Festival zone is accessible for accreditation badge-holders via all entrances from 6 July to 17 July. The Marché du Film is open from 6 July to 15 July.

Exceptions

Main Entrance : accessible to all accreditation badge-holders from 9:00 am to 12:30 am

  • from 8.15 am for screenings scheduled at the Palais before 9:00 am (door on the right).

Mediterranean Entrance: accessible to accreditation badge-holders from 8:30 am to 12:30 am.

Jetée Albert-Edouard Entrance: accessible to accreditation badge-holders from 9:00 am to 6:30 pm.

Riviera Entrance (from 6 July to 15 July)

  • from 9:00 am to 6:30 pm for Festival and Press badge-holders
  • from 8:00 am to 9:00 pm for exhibitors
  • from 9:00 am to 10:45 pm for Marché badge-holders (After 6.30pm, the Marché badges can access the screening rooms)

Village International (Pantiero and Riviera)

  • from 8:00 am to 8:00 pm for Pavillon exhibitors (from 8:00 am to 4:00 pm on 17 July)
  • from 9:00 am to 6:30 pm for Professional badge-holders (from 9:00 am to 4:00 pm on 17 July)
Access to accreditation area

Location: Gare Maritime (the Maritime Railway Station, located to the right of the Casino Croisette, Palais des Festivals).

Opening hours: 

- 5 to 7 July 2021 from 8:00 am to 8:00 pm

- 8 to 16 July 2021, from 9:00 am to 6:00 pm.

NB - Reception area for late accreditations Festival and Marché du Film : 5 to 16 July, from 9:00 am to 6:00 pm

  • Festival Manager: Fabrice Allard / +33 (0)4 92 99 80 57
  • Marché du Film Manager: José Cepeda / +33 (0)4 92 99 80 12
  • Press Office: +33(0)4 92 99 81 09
  • Audiovisual and photographic press unit & Web Media Audio: +33(0)4 92 99 83 52

Picking up your badge

In the "accreditation" zone, assistants are on hand to guide you. On presentation of your accreditation confirmation and ID, you will be given your badge.

 

From 1 July 2021, head over to the "My Cannes" section of the "My Account" website for quick access to badge-related services: tickets, screening admissions, schedules, maps, and documentation.

Useful information
Info Points

Directions and information about the Festival and the Marché are available at Info Points signaled by a yellow “I”. These Info Points are located:


Inside the Palais:

Level -1: Central aisle and Atrium, Accreditations Hall
Level 0: Hall Méditerranée
Level 3: Rue Intérieure

 

At the Riviera:

Main entrance facing the sea

 

 

 

Hotelkeepers Union

In the event of a dispute with a hotel in Cannes, you can contact: Tel. +33 (0)4 93 39 15 42

 


Opening hours Monday to Friday:
from 9:30 am to 12:00pm
from 2pm to 5:30 pm


E-mail: urgence-festival@cannes-hotels.com

 

Vigipirate

Security checks are in operation at the entrances to the Palais and the Riviera in application of the French Vigipirate plan. We appreciate your cooperation with these measures to ensure the safety of all, and ask you to take into account the possible delays that may result in getting from place to place.
Please notify the presence of any suspicious package by calling: +33(0)4 92 99 84 84

 

Luggage Cloakroom

Barrière Bistingo (near the Casino Croisette)
Reserved for Festival-goers
5 - 14 July: 7:30am - 8pm
15 - 17 July: 7:30am - 7pm

 

Lost Property

Location: Gare Maritime
Opening hours: from 9:00 am to 1:00 pm and from 2:00 pm to 6:00 pm
Tel. +33 (0)4 92 98 72 24

 

TNT

Express courier service for parcels and documents.

Entrance Level - 1. 

 

EMERGENCY SERVICES

Ambulance - T: 15 | Fire brigade - T: 18 | Police - T: 17
Fire station - T: +33 (04) 92 99 84 04
Internal emergency number in the Palais des Festival, from any telephone in the Palais - T: 84 84

 

Accident, emergency, fire, suspect packages: T: +33 (0)4 92 99 84 84

 

Abuse and aggression:
Whether you are victim or a witness, talk to us or ask for help at the Festival so that we can inform you of the first steps to take. T: +33(4) 92 99 80 09

Respecting sanitary measures

The safety of the participants considered as a priority, the Festival de Cannes and the Marché du Film will put in place all the necessary sanitary measures to guarantee it, in consultation with the competent governmental and local authorities.

 

Download now the official pdf about the Festival sanitary measures

 

To know more about the regulations taken by the city of Cannes, go to the dedicated webpage. 

 

To know more about the entry conditions in France, go to the France Diplomatie website. 

 

 

SANITARY MEASURES

 

The sanitary arrangements will be adjusted according to the situation at the beginning of the summer: in particular, decisions on access requirements (tests, temperature measurement…) and the gauges in the various areas will be decided on the basis of the authorities’ recommendations at that time.

 

 

RESPECTING BARRIER GESTURES

 

Wearing a face mask
Handwashing
Social-distancing
Dedicated signage

 

 

 

SANITARY MEASURES

 

Continuous cleaning and disinfection of areas
Provision of hydro-alcoholic gel

 

 

 

 

 

RECONFIGURATION OF SPACES AND CIRCULATION

 

Queues and circulation redesigned to ensure social distancing
Modified entrances/exits to reduce cross-flow
Reconfiguration of customer areas

 

 

 

 

MEDICAL FACILITY

 

Dedicated medical team
Protocol for the management of suspected cases

Security advice

Security checks are in operation out at all entrances to the Palais and Riviera as part of the Vigipirate plan in place across France. We appreciate your cooperation with these measures, which are designed to ensure the safety of all our visitors. Due to the likely delays caused by these checks, please allow for extra time when moving from place to place, and take note of the recommendations below.

 

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