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CANNES, FRANCE - MAY 28: General view of guests attending the closing ceremony red carpet for the 75th annual Cannes film festival at Palais des Festivals on May 28, 2022 in Cannes, France. (Photo by Edward Berthelot/Getty Images) © Edward Berthelot / Getty Images
CANNES, FRANCE - MAY 28: General view of guests attending the closing ceremony red carpet for the 75th annual Cannes film festival at Palais des Festivals on May 28, 2022 in Cannes, France. (Photo by Edward Berthelot/Getty Images) © Edward Berthelot / Getty Images
Over the 12 days of the event, the Festival de Cannes welcomes in festival-goers from a patchwork of different cultures, and from all around the world (around 160 different countries every year). As such, it is particularly attentive to providing each visitor with the warmest of welcomes.

Standing upagainst discrimination

The Festival strives to remain outward-looking and open-minded, fuelled by its founding commitment to freedom and humanism. It has a duty to provide a warm, welcoming, inclusive and safe space for all.

The Festival de Cannes takes a zero-tolerance approach to any form of insult, violence, discrimination or harassment displayed by its staff, partners, service providers or festival-goers.

This campaign to combat all forms of discrimination translates into concrete action:

  • Awareness-building and training sessions for the Festival’s hosting and security teams with a view to maintaining a warm and friendly atmosphere of trust. The Festival expects all members of staff to remain alert to these issues at all times with a view to ensuring all individuals feel cared for and respected.
  • A dedicated Hospitality team that can be reached at hospitality@festival-cannes.fr and +33 0(4) 92 99 80 09 for the duration of the Festival. This team has specialist training in conflict management, and is on hand to support victims of discrimination, abuse and violence in handling matters.

Welcoming thosewith disabilities

Discrimination can sometimes take the shape of physical difficulties in accessing the venues and getting the most out of the event. With this in mind, the Festival de Cannes pays particular care to ensuring visitors with disabilities are provided with the very best experience, notably by making sure the Festival’s various spaces (screening rooms, conference rooms, stands) are kept accessible to festival-goers with disabilities.

Accredited visitors with disabilities can flag this ahead of the event when applying for accreditation. Doing so ensures they are given a tailored welcome, greeted by our expert team for a smoother experience (on-site welcome, tickets, navigating the Festival spaces, etc.). A dedicated “A Festival For All” guide is published every year, and is packed full of accessibility information for visitors with disabilities, surrounding the venues, entrances, rooms, accessible restrooms, and hearing aids available at screenings.

More information on the dedicated services 

Making welcoming everyonea priority

More generally, the Festival has rolled out a series of facilities designed to improve all visitors’ experience of, and time at, the Festival:

  • Targeted facilities for everyone: a baby lounge and crèche, workspaces and relaxation areas, water fountains, a luggage locker, a cloakroom, car parks, and more.
  • Info Hubs dotted around key locations (five at the Palais des Festivals, one at the Gare Maritime and a team of mobile agents  that visitors can stop and query throughout the Festival’s spaces
  • Communication tools available online and on-site for sharing updated creative and practical information

More information on the dedicated facilities and services 

 

The Festival de Cannes is always happy to hear from festival-goers at communication@festival-cannes.fr. We welcome all individuals’ thoughts, comments and questions.

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