Directions and information about the Festival and the Marché are available at Info Points signaled by a yellow “I”. These Info Points are located:
Inside the Palais:
- Level -1: Central aisle, Puits de Lumière
- Level 0: Hall Méditerranée
- Level 3: Rue Intérieure
At the Riviera:
- Seafront entrance.
- Gare Maritime (accreditations)
In the event of a dispute with a hotel in Cannes, you can contact: +33 (0)4 93 39 15 42
Opening hours Monday to Friday: from 9:30 am to 12:00pm and from 2pm to 5:30 pm
Security checks are in operation at the entrances to the Palais and the Riviera in application of the French Vigipirate plan. We appreciate your cooperation with these measures to ensure the safety of all, and ask you to take into account the possible delays that may result in getting from place to place.
Please notify the presence of any suspicious package by calling: +33(0)4 92 99 84 84
Ambulance – T: 15
Fire brigade – T: 18
Police – T: 17
Fire station – T: +33 (04) 92 99 84 04 (located at the north of the Riviera)
Accident, emergency, fire, suspect packages:
In emergencies, dial:
T: +33 (0)4 92 99 87 77
Abuse and aggression:
Whether you are a victim or a witness, talk to us or ask for help at the Festival so that we can inform you of the first steps to take.
T: +33(4) 92 99 80 09
Wifi is available throughout the Palais:
- free for Marché and Press badge-holders with their badge code
- payable online through Palais des Festivals WiFi (15€ per day or 95€ for 12 days)
HP Press Room and Journalists’ Terrace (for Press badge-holders only, free of charge).
Barrière Bistingo (near the Casino Croisette)
Reserved for Festival-goers
from may 14 to 27 :
7:30am – 12:30pm
Location: Gare Maritime
T: +33 (0)4 92 98 72 24
Opening hours: from 9:00 am to 1:00 pm and from 2:00 pm to 6:00 pm
FedEx Express FR – TNT Services
Location: Palais level -2.
T: +33 6 73 00 74 50
Express worldwide courier service for parcels and documents.
Location: Palais level 0, Hall Méditerranée.
Services for people with a disability, resolution of disputes regarding your reception and stay.
T: +33 (0)4 92 99 81 32